Flagship Retail

The Ask

AT&T sought to create specialized activation spaces within their flagship retail store that would encourage engagement and exploration from shoppers. The goal was to develop immersive environments that would not be off-putting but rather inviting, catering to both current and future technology.

The Solution

Our team was engaged to help visualize and develop these critical shopping environments, transforming them into immersive moments of exploration. Our approach was rooted in our deep knowledge of consumer personas and the right blend of analog and digital elements.

Key elements of the solution included:

  • Concept Development: We designed a series of immersive environments, each building on the previous one to create a cohesive journey through the store. These environments were tailored to engage shoppers and showcase AT&T’s technology in a way that bridged generational gaps in product experience.

  • Analog and Digital Integration: By combining analog and digital elements, we created interactive spaces that allowed shoppers to explore and engage with the technology in meaningful ways. This approach ensured that the environments were accessible and appealing to a diverse audience.

  • Collaborative Execution: We worked alongside static partners in retail design, technology, and logistics to bring these environments to life. This collaboration ensured that each space was not only visually stunning but also functionally effective in engaging shoppers.

Results

The transformation of the flagship store’s specialized activation spaces was a game-changer, turning the retail environment into an immersive and engaging experience. The innovative design and interactive elements drew in a large number of shoppers, encouraging them to explore and interact with AT&T’s technology. The store’s success was not just in attracting shoppers but also in setting a new standard for retail experiences, becoming a showstopping and award-winning environment.

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